AGREEMENT

You agree that we are entitled to send you the items described in the image and description, however, understand that flowers and stems are seasonal and natural, therefore you may be sent a slight variation of your ordered item.
For example a slightly different shade of the same colour, or a replacement stem of more value that is similar in shape, colour and texture.

COLOUR VARIANCES:

ALL flower, stems and arrangements are to be expected to be any shade of the colour described and shown, including white and cream.

All images shown online and on our socials have been taken under white lights, therefore can be reflect differently in natural lighting.

The colour on the stems will vary based on the season, and the availability for these natural stems.

ALL dried flowers will look different based on each batch, season, and lighting.

If your requirement is specific we do ask that you check in advance with us that your exact item will be in stock and sent to you.

We do not refund due to shading of colours. Any requests for this will be refused.

POTS:

We will always aim to give you the same pot as what is photographed online. In the instance that the ceramic pot is sold out we will replace with something of the same or more value. Of a similar size and as close to matching colour as possible.

If your requirement is specific we do ask that you check in advance with us that your exact item will be in stock and sent to you.

We do not refund due to a different ceramic pot being used. Any requests for this will be refused.

REPLACEMENT STEMS:
If in the instance we need to use a different stem to what is described or photographed, we will always aim to use something that will work in it's place.
Of a similar colour and texture.

If your requirement is specific we do ask that you check in advance with us that your exact item will be in stock and sent to you.

We do not refund due to a different stem being used. Any requests for this will be refused.

IMPORTANT:

Due to these items, being natural, expect that some stems may vary in colour, shape, size. Each stem is described and pictured to best suit the item, however, each item is still unique.

Each arrangement/ bunch will be made to order. We arrange your items as closely to what is pictured as above, as humanly possible. We are hand making your items with lots of love and care- and will be slightly different, due to the nature of the items being natural and arranged by hand.

Some flowers and stems Are seasonal, in the event that one of the stems in the picture is no longer in stock, it will be replaced with something very similar, and of equal or more value. This is part of our terms and conditions.
If you want sometihing in particular to be inlcluded, it is necessary to specify this in an email or text or call BEFORE you make your order, in the odd event that this is something we don't have at the time of your order.

If the pot/ vase that your arrangement is photographed in is out of stock- we can continue to make the same arrangement for you in a different pot that will work for your arrangement.
The replacement pot will be of a similar size/ shape and colour., however may not be the exact same.
If you require an exact pot, or would like to know if the pot photographed will be the same or not, we require you to check with us BEFORE you make your purchase.

PLEASE NOTE:
These flowers are arranged to order, once you place your order we start making
them, therefore all orders are final.


CARE:
No care is required for your everlasting stems. They are all preserved and dried to last between 1-6 years. Smaller more fragile flowers and stems will shed the earliest, however the arrangement will stand the test of time.
Please see info regarding product care here: https://beachtobloom.com.au/pages/care-instructions


WHAT HAPPENS AFTER YOU PLACE YOUR ORDER:
Once you place your order you will be emailed a notification.
We start arranging in numerical order, so your order may be ready as soon as 4 hours, or at the latest 3 business days.
If you require an urgent order to be made please call us on 0481757933 to be sure that we can fit you in urgently.
As soon as your order is ready you will be emailed or texted automatically from our website to let you know! YAY!
You can organise pick up by following the prompts in your notification email… Or wait excitedly for the package to arrive, depending if you chose pick up or delivery.
To know more about time frames for preparation time and shipping time- please click here.
https://beachtobloom.com.au/pages/shipping-pick-ups

PACKING:
We ship all over Australia, carefully packaged pots and arrangements, stems and homewares- using biodegradable packing peanuts to keep your items safe.
https://beachtobloom.com.au/pages/shipping-pick-ups

Be sure to tag us in your pics with our stems and arrangements in their new forever homes on your socials. 
www.instagram.com/beach_to_bloom